Our office staff works hard to ensure patient comfort and convenience. To help you better understand our office operations, we have included the information you need about our hours, locations, appointments, insurance acceptance and billing below.
If your child has suffered a medical emergency, please call 911
Timber Lane Pediatrics
1127 North Ave. Suite 41
Burlington, VT 05408
|Monday:||08:30 AM - 05:30 PM|
|Tuesday:||08:30 AM - 05:30 PM|
|Wednesday:||08:30 AM - 05:30 PM|
|Thursday:||08:30 AM - 05:30 PM|
|Friday:||08:30 AM - 05:30 PM|
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If you have a question about your child’s health, please call us. Our nurses and medical assistants will talk with you about your concern. If you feel that your child needs more immediate attention, tell our staff so that we might schedule an appointment. If you need to speak with your doctor directly, let us know and we will leave a message for your provider to return your call.
Please note that the phones at North Avenue are forwarded to South Burlington during lunch hour, evenings, and on weekends.
Same day appointments are available each weekday to see children with acute illness. These appointments are scheduled throughout the day and extending into the evening if necessary. We understand occasional circumstances prevent you from keeping your scheduled appointment. If possible, please notify our office in advance if you are running late or unable to make your appointment. Our scheduling coordinators will do their best to re-schedule you promptly.
On the weekends and holidays, the office is open for urgent illness visits only. No routine visits will be scheduled. Nurses are available to answer your questions. We ask that you call on weekdays to schedule your child’s routine care.
After hours coverage
During evenings and on weekends, our phones are answered by an answering service. Patients with medical questions will be called back by a nurse triage service for advice. Long-term or chronic problems are usually best handled by your child’s regular doctor. There is always a Timber Lane physician on-call to help with urgent or emergent situations. If you feel that you need to speak with a physician, the answering service will page the on-call provider.
Insurance and Billing
Please call or Email us for information specific to your insurance company and plan.
We accept checks, cash or credit cards. We also offer a flexible payment plan. Please see our Financial Coordinator for details. We are happy to file insurance for your reimbursement as long as you are free to choose your own pediatrician.